Our approach to accountability
Accountability means we take responsibility for using our resources efficiently and achieving measurable results. It also means we must answer to our supporters, donors, partners and, most of all, to children.
Open Communication
At Cheka Sana we understand that to become a more accountable and transparent organisation, first we must openly and transparently share information about our activities.
Secondly, we must ensure that we proactively engage anyone with an interest in our work, providing mechanisms for feedback and complaints, so that anyone with an interest in or affected by our work has the opportunity to input and influence our activities.
Child Safeguarding
We do everything we can to ensure that children’s experience of our organisation is, before a positive and supportive experience, one that is completely free from any form of exploitation or abuse, and that children feel respected and safe.
Anyone representing our organisation must declare that they have read, understood and will adhere to our child safeguarding policy at all times, both in their private and professional lives, to ensure the highest standards of behaviour towards children, young people and their families.
This is clearly stated in our Code of Conduct and Child Safeguarding Policy, where we have a zero tolerance approach to the exploitation and abuse of children.
Accountability to our supporters
Our supporters are critical to our success. In recent years we have been able to deliver real change on a bigger scale than ever before, but only because of the generosity of our supporters. Without you we simply wouldn’t be able to help children living on the streets alone and at risk. That’s why we’re committed to being fully transparent and accountable to you and sharing information with you that is tailored to your interests. Read more about our Supporter Promise
Accountability to donors and partners
As part of our accountability to institutional donors, trusts and foundations and corporate partners, we are committed to building capacity in the countries in which we operate and to establishing productive and mutually accountable relationships with our corporate partners, institutional donors or sector peers. As part of this commitment we are also committed to transparency around aid spending.
Accountabilities to our staff and volunteers
As part of our accountability to our staff and volunteers we are in the process of developing a people promise, so that we can better support and enable our people to achieve more impact for children. Furthermore, to improve our volunteers’ experience of volunteering, we are developing a new volunteer management portal that will share knowledge, information and opportunities.